Client Resources
DOS makes it easy for clients to get in touch. Whatever your issue, our team is never more than an email or phone call away. We pride ourselves on providing customer service that’s friendly, reliable and always on time. Simply fill out one of our request forms, and a representative will be in touch with your shortly.
Service Request
If your printer is experiencing a network issue or your interactive display board is suddenly unresponsive, use this form to get in touch with one of our expert technicians. We offer a service response time of 3 hours or less, so you can get back to managing your business with minimal downtime.
Supply Request
If you’re placing the same office supply order as previously, there’s no need to navigate our product catalogues all over again. Simply fill out this form to request toners, ink, drums and more.
Meter Reading
Meter readings are helpful to keep track of the total number of pages printed. A regular reading will allow you to recognize trends, and identify ways to reduce paper waste. If you’d like to schedule a meter reading for your printer, use this form. You’ll need to have the model, make and serial number handy to make a request.
