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Frequently Asked Questions | DOS Canada Skip to main content

FAQ

Can I get out of my current copier lease?

Yes. Please contact us with the payment amount, expiry date, and end of lease purchase option and in many cases, we are able to lease you a new MFP at a similar payment.

 

What is your service response time?

3 hours.

 

How long has DOS been in business?

DOS has been in business since 2001.

 

Do you accept credit card payment?

Yes. DOS accepts Visa and Mastercard.

 

What is your normal turnaround time for office supplies?

If your order is processed before 2:00 pm (EST), your order will normally ship before 5:00 pm the next business day.

 

Do you charge shipping for office supplies?

We offer free shipping for orders greater than $50.00.

 

Do you offer quantity discounts for large orders?

Yes we do. Please contact us for details.

 

Do you offer short term copier rentals?

Yes we do. Please contact us with additional information and we will provide you with a rental quotation.

 

Do you offer service contracts for equipment that wasn’t purchased from DOS?

Yes. DOS services all printer models as well as Sharp, Samsung, and Xerox MFPs.

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