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OFFICE SOLUTIONS NEEDS SIMPLIFIED

All your productivity tools in one place.

Managed Print Services

To ensure your printer is operating at peak performance, it’s crucial to keep a close eye on your system. But at DOS, we understand maintaining an electrical device can be a lot of work. That’s why we offer managed print services that will take care of the details for you.

From technical service checks to ink supply monitoring, DOS can keep an eye on your printer’s functionality to ensure you’re getting the most out of your product. This automated process allows us to respond quickly and effectively, ensuring maximum uptime for your printers and MFPs.

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Managed Print Services

Our team will do the following:

  • Install monitoring software that allows DOS to oversee performance levels
  • Automatically deliver toner and ink when levels are low
  • Dispatch a certified technician on-site within a 3-hour window when a printer is showing a malfunction issue
  • Analytic reports to help you understand what is being printed on which devices
  • Exercise a proactive approach that addresses issues before they become a costly expense

If you’re still wondering whether your business should invest in printer management service, here are some of the benefits of such a program:

Enhanced Employee Productivity

Reduced Waste

Controlled Budget

Single Point of Contact

Reduced Energy Consumption

Enhanced Employee Productivity

Workers can concentrate on tasks and special projects, instead of managing printers. Not only would they waste their time monitoring supplies -- but they would also have to deal with malfunctioning components and repairs. A managed print service is worth it, considering your employees will earn back your investment through increased profits.

Reduced Waste

Many businesses like to stock up on supplies so they don’t have to deal with orders. But ink cartridges and toners can expire and dry out, ultimately ending up in the trash. With our printer management services, supplies are delivered as needed thus eliminating the potential for waste. Furthermore, toner cartridges are also often replaced with up to 25% toner remaining in the cartridge. This significantly increases your printing cost, waste, and carbon footprint.

Controlled Budget

By determining your average print volumes and setting a flat rate cost per print, you are able to set your printing and supply costs up front. This eliminates costly surprises, allowing you to budget your expenses accordingly.

Single Point of Contact

Let DOS be your single source provider for all your printing needs. From repair issues to supply management, our team can take care of all the details. This way, you don’t have to spend time hunting down various contacts.

Reduced Energy Consumption

Save on energy costs by consolidating all printers into one well-managed network. Our software application will ensure you’re running only the devices that are necessary at any given time. This reduces your business’ overall energy consumption and lowers its environmental footprint.

Our managed print solution is one of DOS’ most popular service items. Ask our clients what they like best about working with us, and they’ll likely give you a number of reasons. From outstanding customer service to timely ticket responses, we put our customers first. Ultimately, your equipment’s performance will always remain one of our top priorities.


FAQ

What are Managed Print Services?

Managed Print Services are an outsourced, proactive office solution for optimizing your print fleet. These include recommending the right multifunction printers for your productivity targets, installing and servicing devices, monitoring and restocking supplies, and tracking device use to optimize performance. Rather than maintaining equipment individually, you pay a monthly flat rate for regularly servicing the entire fleet to maximize productivity.

What are the benefits of Managed Print Services?
  • Maximize multifunction printer uptime, productivity, and equipment use
  • Emergency repairs and servicing
  • Improve print controls to reduce waste and your carbon footprint
  • Consolidate printing infrastructure
  • Cost savings and budget planning on flat-rate print fleet servicing and upgrades
  • Automated alerts for proactively addressing performance issues and restocking ink and toner
  • Improve information security
  • Reduce in-house costs and focus on key tasks.
How much will I pay for Managed Print Services?

Managed Print Solutions are a cost-effective investment in your multifunction printers. MPS is charged through a flat-rate cost-per-page, which is determined by your devices and usage. This regular flat rate expense is predictable and easy to budget for, allowing you to optimize your print fleet and prevent costly emergency repairs and equipment purchases.

How do Managed Print Services work?
  • Needs Assessment: Get expert recommendations on the printers, copiers, and scanners you need, repairs and software upgrades, and a customized MPS plan. 
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  • Monitoring: Installation of monitoring software that generates automated alerts for performance and inventory issues.
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  • Emergency Service: 3-hour response time by certified printer technicians for troubleshooting and repairs.
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  • Analytics: Track print fleet performance to forecast output volumes and device performance.
What size of business is required for Managed Print Services?

Managed Print Solutions are suitable for any size of business, whether a major corporation or a small business. Your MPS plan is customized to the size and volume of your print fleet and budget, ensuring your productivity goals are met.

How much work does a Managed Print Services plan complete in a month?

While many business owners may be wary of investing in a regular expense, a customized MPS plan accomplishes a lot every month. This ongoing service maintains your entire print infrastructure — from emergency troubleshooting and servicing to routine software upgrades, and ink supply monitoring and restocking. MPS takes care of these, so you don’t have to.

See what our clients have to say about their DOS experience. Discover the DOS difference in leading office printers and scanners, interactive displays, fully managed print fleet, and cost-effective brand-new, refurbished, and rented or leased equipment.

S
Sheila
a week ago

Over the years our firm has worked with several Office Supply companies, and I must say that DOS has been the best one to deal with to date. Their customer service is the best I have seen to date. They are more than competitive with …

J
Jerry
a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

D
Daniel
a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

R
Robin
a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

P
Plantee
a week ago

I needed some high quality prints to showcase my growing progress and they helped me find the best looking options! Better service than any major chain I've been to

C
Chande
a week ago

DOS and Andrew were a pleasure to work with. Very attentive service from start to finish including after sales service. Would highly recommend DOS and Andrew.

M
Murray
a week ago

I have been dealing with the team from DOS for over 20 years and it has been an extreme pleasure. The service on our fleet has been excellent as well as the pricing and attention provided to us. The company is very trustworthy, responsive to our needs and can always be counted on in any type of emergency. I would highly recommend them.

T
Tyler
a week ago

We recently leased a Xerox AltaLink colour MFP and was shocked that the quote I received from DOS was half of what I was quoted by Xerox. I was worried that it was too good to be true but went ahead with DOS. The service from DOS with respect to their flexibility with delivery and installation has been excellent. We are now also purchasing paper and toner for our other network printers from DOS since their prices are very competetive and next day delivery is important for us. Highly recommended!

M
Mackenzie
a week ago

Great company to deal with both for sales and service. I was asked to lease a multi functional copier for my office and didn't know where to begin. DOS helped me choose the right machine which made me a hero in my office. My rep was very responsive and knew his stuff and the support staff is just as impressive. I also switched over to DOS for office supplies and am equall as happy. Highly recommend DOS to anyone looking for a reliable machine that appreciates good service.