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 printing and office management equipment

1. How do you keep office equipment clean and hygienic?

Office Equipment Cleaning

Follow these steps below to clean the touch surfaces of Sharp devices utilizing CDC recommendations:

  1. Wear disposable gloves (latex or nitrile) when cleaning and disinfecting surfaces.
  2. Turn off the device and disconnect AC power.
  3. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol and 30% water (do not spray).
  4. Begin with the display or MFP control panel and finish with any flexible cables.
  5. When cleaning a display screen or touchscreen panel, wipe in one direction.
  6. After disinfecting, copier/scanner glass should be cleaned again using an office glass cleaner.
  7. When finished, discard gloves and wash hands immediately for 20 seconds with soap and water.

2. How frequently should office equipment be cleaned?

Office equipment should be cleaned regularly. As the threat of COVID-19 infection remains, frequently disinfecting and sanitizing equipment can help prevent illness, especially as printers, copiers, and scanners are constantly in use and shared by the entire office.

Make it a habit to safely disinfect equipment after every use. As well, install hand sanitizers close to these shared workspaces to encourage good hand hygiene, and promote health and safety in the workplace.

3. What are the consequences of not cleaning office equipment?

Poorly kept and infrequently sanitized equipment increases the risk of passing on harmful bacteria and germs on these shared and commonly touched surfaces. Make sure that printers, scanners, and copiers are wiped down after every use to promote good hygiene and safety in the workplace.

Aside from the risk of illness, poorly kept office equipment are also at higher risk of malfunction, breakdown, and reduced lifespan. Dust and debris can build up in internal components, which cause paper jams and damage to cartridges and other delicate components. Proper equipment use and maintenance can help prevent these costly consequences.

4. What equipment is used to clean office equipment?

Cleaning office equipment only requires basic supplies. To disinfect surfaces, you need disposable gloves, microfibre cloths, isopropyl alcohol, water, and glass cleaner.

5. Will cleaning office equipment regularly extend its life span?

Yes. Regular cleaning keeps your office equipment in excellent condition and helps extend its lifespan. This goes hand-in-hand with proactive equipment maintenance to detect and address issues early on, eliminate debris, and help prevent malfunctions and breakdowns. For equipment safety and optimal performance, follow these precautions:

  • Avoid using paper towels and tissue, as well as spraying abrasive chemicals and cleaning solutions directly onto equipment
  • Use a microfiber cloth dampened with a water and alcohol mixture not stronger than 70%
  • Only clean the exteriors and commonly touched surfaces
  • When cleaning painted or glossy surfaces, test a small area before proceeding to ensure no damage is done.

6. How much will I pay for office equipment cleaning services?

The cost to clean office equipment is minimal. It’s an inexpensive investment in helping maximize your printer or scanner’s lifespan and maintaining a safe and productive workplace.

Direct Office Solutions, Canada


About DOS and Our Services

Where is DOS located? Do you serve customers outside Toronto?

DOS is headquartered in Mississauga in the Greater Toronto Area. Our convenient location allows us to serve customers across the GTA, respond to service requests within 3 hours, and deliver orders quickly to ensure maximum printer uptime and workplace productivity.

How long has DOS been in business?

DOS has been serving clients in the GTA and across Canada since 2001. That’s over two decades of complete office solutions delivered with excellent customer service. You can trust our highly trained and dedicated sales and support professionals to determine your equipment needs, build your print fleet, and service your multifunction office printers, copiers, and scanners.

How long does it take for DOS to troubleshoot my printer?

The DOS service standard is a three-hour response time for on-site calls. DOS has also solved many issues remotely within 30 minutes of receiving the call. We aim to respond to emergency service requests and restore your print fleet as quickly as possible to maintain productivity. Our Managed Print Services also allow us to monitor your system remotely and receive automated alerts for issues and scheduled servicing to ensure a fast, proactive response.

How will I be billed for services?

For Managed Print Services, you will be billed a cost-per-print, which covers the regular monitoring, servicing, parts, and toner. For other support services, we will ask you to sign a site service request that includes pricing for all parts and labour, and provide you an invoice.

See what our clients have to say about their DOS experience. Discover the DOS difference in leading office printers and scanners, interactive displays, fully managed print fleet, and cost-effective brand-new, refurbished, and rented or leased equipment.

a week ago

Over the years our firm has worked with several Office Supply companies, and I must say that DOS has been the best one to deal with to date. Their customer service is the best I have seen to date. They are more than competitive with …

a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

a week ago

I needed some high quality prints to showcase my growing progress and they helped me find the best looking options! Better service than any major chain I've been to

a week ago

DOS and Andrew were a pleasure to work with. Very attentive service from start to finish including after sales service. Would highly recommend DOS and Andrew.

a week ago

I have been dealing with the team from DOS for over 20 years and it has been an extreme pleasure. The service on our fleet has been excellent as well as the pricing and attention provided to us. The company is very trustworthy, responsive to our needs and can always be counted on in any type of emergency. I would highly recommend them.

a week ago

We recently leased a Xerox AltaLink colour MFP and was shocked that the quote I received from DOS was half of what I was quoted by Xerox. I was worried that it was too good to be true but went ahead with DOS. The service from DOS with respect to their flexibility with delivery and installation has been excellent. We are now also purchasing paper and toner for our other network printers from DOS since their prices are very competetive and next day delivery is important for us. Highly recommended!

a week ago

Great company to deal with both for sales and service. I was asked to lease a multi functional copier for my office and didn't know where to begin. DOS helped me choose the right machine which made me a hero in my office. My rep was very responsive and knew his stuff and the support staff is just as impressive. I also switched over to DOS for office supplies and am equall as happy. Highly recommend DOS to anyone looking for a reliable machine that appreciates good service.