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 printing and office management equipment

Office Solutions and Printing Equipment Supplier in Concord

Founded in 2001, Direct Office Solutions (DOS) has continually provided exceptional managed printing solutions in Concord. Clients trust us because our professionals know how to make recommendations for any sized company in any industry. We aim to keep each company productive and efficient with little downtime because we know time is money.

Concord is a suburban area in the city of Vaughan. It has a robust industrial district with well-known manufacturing companies like Toys R Us. Therefore, each company has unique requirements to keep them running effectively.

At DOS , we can meet each need, from document storage and printing to the secure storage of sensitive information to ensure your operation always runs smoothly.

Maximizing Efficiency Through Professional Equipment Management

A company’s success is often measured by its people and processes. This aspect is the backbone of any business. However, employees must also have the proper tools, supplies, and equipment to remain efficient.

The benefits of owning the right equipment for your industry are as follows:

  • Reduces Labour: Good equipment saves labour and work time. It creates a higher efficiency because the same amount of work can be done with fewer people in less time.
  • Saves Time: Employees can quickly complete tasks because the right equipment will improve office work.
  • Cost-Effective: When you break it down, the right tools are always affordable. If you factor in the time and labour benefits, you save money. Furthermore, companies reap the benefits of using energy-saving products.
  • Reduces Workplace Monotony: A good machine reduces monotonous tasks, relieving boredom. As a result, employees are more focused and energetic.

The Journey of DOS Canada: Leading the Way in Office Solutions in Concord

What makes us exceptional? Experts at DOS know how to recommend the right product not only by company size but also by industry needs. Therefore, our clients always receive what is best overall for their business to thrive and grow.

Role of DOS Canada in Industry Growth

As mentioned, we recognize that each industry has unique requirements. Therefore, you need a company knowledgeable in handling different sectors.

For instance, what a company in the education sector needs is markedly different than a law firm. Therefore, you must have someone with industry knowledge to make quality recommendations.

Industries Served

We serve a variety of businesses ranging from small businesses to corporations to unions.

We are a leading supplier of advanced technological office equipment, printing supplies, software solutions, and interactive displays. We have everything necessary for your success.

  • Industrial and Manufacturing: Remain productive with optimized document flows. Companies can improve their design, collaboration, and documentation with mobile and multifunction printers.
  • Finance: Revolutionize and strengthen the way you handle documents/data security. Integrated copying, printing and software solutions allow you to confidently go paperless by ensuring documents are secured confidentially and securely.
  • Non-Profit, Legal, and Government: Improve your service delivery with our secure document processing. Quickly remove legacy equipment by seamlessly transitioning paper-based record-keeping methods to secure digital modes.
  • Commercial Printing: We are the “go-to” store for graphic designers and print shops. Our equipment generates vibrant visuals for your customers and brings immersive brand experiences.
  • Healthcare: We can assist you with clinic management and record keeping by streamlining your paper to digital documents. Our products provide secure access with regulatory compliance.
  • Education: Our MFPs and document handling securely process, store, and retrieve all student documents and records.

Advantages and Specialties When Choosing Them

Downtime costs you money. Not only do we make industry-related recommendations, but we also offer managed print services. We can remotely troubleshoot your device if something isn’t working properly.

We ensure printers remain at optimal performance, requiring a close eye. From monitoring ink supply to technical services, we monitor your equipment’s functionality. Our automated process lets us respond quickly, ensuring your equipment is operational.

Meeting Your Business Needs with Our Services

How do we do this? By meeting your industry needs with robust solutions from reputable manufacturers.

Managed Print Services and Solutions

We have adopted a proactive approach to addressing issues before they become costly.

Our professionals install monitoring software, enabling us to view the performance levels of your equipment.

Certified technicians are dispatched within three-hour windows when equipment is malfunctioning.

Equipment Leasing, Purchase, & Rental

We offer the guaranteed lowest costs to lease, purchase or on short-term rentals. Our equipment can reduce print costs by using industry-leading, reliable products.

Software Solutions

Eliminate the monotony of repetitive tasks with customized tools for capture/workflow, accounting/cost control, fax-to-email routing, mobile applications and document management.

Elevate Your Workspace with Our Office Supplies

Printers & MFPs

Effective document management is central to your business’s workflow. Having the right tools permits seamless document flows and increased productivity.

Refurbished Printers

Build your business with our cost-effective refurbished solutions. Purchase MFPs and printers that are expertly restored and certified.


Paperless document storage makes your office efficient by securely filing, storing and retrieving digital documents. Instead of hunting for what you need, documents are only a click away.

Interactive Displays

Interactive displays change the way we communicate. Our visuals are clear and breathtaking, delighting users and clients alike.

Contact Us

Are you ready to book your consultation with one of our experts? Please contact us at 647-557-1788 or email us at You can also visit our website here.

Direct Office Solutions, Canada


About DOS and Our Services

Where is DOS located? Do you serve customers outside Toronto?

DOS is headquartered in Mississauga in the Greater Toronto Area. Our convenient location allows us to serve customers across the GTA, respond to service requests within 3 hours, and deliver orders quickly to ensure maximum printer uptime and workplace productivity.

How long has DOS been in business?

DOS has been serving clients in the GTA and across Canada since 2001. That’s over two decades of complete office solutions delivered with excellent customer service. You can trust our highly trained and dedicated sales and support professionals to determine your equipment needs, build your print fleet, and service your multifunction office printers, copiers, and scanners.

How long does it take for DOS to troubleshoot my printer?

The DOS service standard is a three-hour response time for on-site calls. DOS has also solved many issues remotely within 30 minutes of receiving the call. We aim to respond to emergency service requests and restore your print fleet as quickly as possible to maintain productivity. Our Managed Print Services also allow us to monitor your system remotely and receive automated alerts for issues and scheduled servicing to ensure a fast, proactive response.

How will I be billed for services?

For Managed Print Services, you will be billed a cost-per-print, which covers the regular monitoring, servicing, parts, and toner. For other support services, we will ask you to sign a site service request that includes pricing for all parts and labour, and provide you an invoice.

Google Review Logo

See what our clients have to say about their DOS experience. Discover the DOS difference in leading office printers and scanners, interactive displays, fully managed print fleet, and cost-effective brand-new, refurbished, and rented or leased equipment.

a week ago
Star Review Logo

Over the years our firm has worked with several Office Supply companies, and I must say that DOS has been the best one to deal with to date. Their customer service is the best I have seen to date. They are more than competitive with …

a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

a week ago

I needed some high quality prints to showcase my growing progress and they helped me find the best looking options! Better service than any major chain I've been to

a week ago

DOS and Andrew were a pleasure to work with. Very attentive service from start to finish including after sales service. Would highly recommend DOS and Andrew.

a week ago

I have been dealing with the team from DOS for over 20 years and it has been an extreme pleasure. The service on our fleet has been excellent as well as the pricing and attention provided to us. The company is very trustworthy, responsive to our needs and can always be counted on in any type of emergency. I would highly recommend them.

a week ago

We recently leased a Xerox AltaLink colour MFP and was shocked that the quote I received from DOS was half of what I was quoted by Xerox. I was worried that it was too good to be true but went ahead with DOS. The service from DOS with respect to their flexibility with delivery and installation has been excellent. We are now also purchasing paper and toner for our other network printers from DOS since their prices are very competetive and next day delivery is important for us. Highly recommended!

a week ago

Great company to deal with both for sales and service. I was asked to lease a multi functional copier for my office and didn't know where to begin. DOS helped me choose the right machine which made me a hero in my office. My rep was very responsive and knew his stuff and the support staff is just as impressive. I also switched over to DOS for office supplies and am equall as happy. Highly recommend DOS to anyone looking for a reliable machine that appreciates good service.

Ontario’s leading supplier of office essentials

Clients We Serve

  • Corporate enterprises

  • Small businesses

  • Unions

DOS Canada is Ontario’s leading supplier of state-of-the-art office essentials, from multi-functional printing, scanning, and copying equipment, to printing supplies, interactive displays and software solutions. We are fully equipped to deliver the high-volume printing and production needs of our corporate clients, no matter their quantity and timeline. Our guarantee is crisp, vibrant print quality and a fully managed fleet for maximum productivity and customer experience impact.

At DOS Canada, we care about small businesses and their impact on our community. We empower local entrepreneurs to thrive by providing essential tools for productivity and growing their brands. Our office solutions are fully customized, with affordable refurbished purchasing options and rental and leasing programs. We offer small businesses all their office essentials, including multi-functional printers, scanners, and copiers, and supplies, tailored to their needs and budget.

DOS Canada works closely with Unions across North America. DOS provides ongoing services, supports their supply chain, and overall helps drive a union of dedicated employees that need the best equipment to get their jobs done.