About DOS and Our Services
DOS is headquartered in Mississauga in the Greater Toronto Area. Our convenient location allows us to serve customers across the GTA, respond to service requests within 3 hours, and deliver orders quickly to ensure maximum printer uptime and workplace productivity.
DOS has been serving clients in the GTA and across Canada since 2001. That’s over two decades of complete office solutions delivered with excellent customer service. You can trust our highly trained and dedicated sales and support professionals to determine your equipment needs, build your print fleet, and service your multifunction office printers, copiers, and scanners.
The DOS service standard is a three-hour response time for on-site calls. DOS has also solved many issues remotely within 30 minutes of receiving the call. We aim to respond to emergency service requests and restore your print fleet as quickly as possible to maintain productivity. Our Managed Print Services also allow us to monitor your system remotely and receive automated alerts for issues and scheduled servicing to ensure a fast, proactive response.
For Managed Print Services, you will be billed a cost-per-print, which covers the regular monitoring, servicing, parts, and toner. For other support services, we will ask you to sign a site service request that includes pricing for all parts and labour, and provide you an invoice.
See what our clients have to say about their DOS experience. Discover the DOS difference in leading office printers and scanners, interactive displays, fully managed print fleet, and cost-effective brand-new, refurbished, and rented or leased equipment.
Over the years our firm has worked with several Office Supply companies, and I must say that DOS has been the best one to deal with to date. Their customer service is the best I have seen to date. They are more than competitive with …
I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.