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OFFICE SOLUTIONS NEEDS SIMPLIFIED

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This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of...

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Using Xerox® Genuine toner and ink in your Xerox printer will ensure that prints are delivered with consistent quality. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields...

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Perfect for small work teams, home offices, and tight spaces, the Xerox® C230 Colour Printer and C235 Colour Multifunction Printer (MFP) deliver unparalleled dependability, performance, and economy without the frustration of long, complicated setup.

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Perfect for small work teams, home offices, and tight spaces, the Xerox® C230 Colour Printer and C235 Colour Multifunction Printer (MFP) deliver unparalleled dependability, performance, and economy without the frustration of long, complicated setup.

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Meet the Xerox C310 Colour Printer and the do-it-all Xerox C315 Colour Multifunction Printer. Ready to work hard right out of the box, they have everything small work teams and home offices need to stay nimble — quality, simplicity, dependability...

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Meet the Xerox C310 Colour Printer and the do-it-all Xerox C315 Colour Multifunction Printer. Ready to work hard right out of the box, they have everything small work teams and home offices need to stay nimble — quality, simplicity, dependability...

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Xerox D35 Scanner
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Xerox D35 Scanner

$359.99 $299.99

Customers looking for personal scanners face serious price-performance tradeoffs. Lowest-price scanners are slow, often unreliable with large jobs and can deliver disappointing scan quality. “Easy” software limits flexibility, scan precise settings and may cause you to need additional software. Higher...

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Xerox D70n Scanner
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Xerox D70n Scanner

$1,295.00 $999.99

Today’s global environment and growing virtual workforce has accelerated digital transformation. People need speedy and shared network technology to complete the paperless, cloud-based workplace. Yet traditional USB scanners require a one-to-one connection to a single PC. Network-standalone scanners don’t have...

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Xerox N60w Pro Scanner
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Xerox N60w Pro Scanner

$1,295.00 $999.99

Bring efficient, powerful touchscreen document scanning technology to the workplace with the Xerox® N60w Pro Scanner. With an 8-inch, feature-rich touchscreen display and network standalone scanning capability, the N60w Pro delivers the user experience and flexibility required in today’s modern office....

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Direct Office Solutions, Canada

FAQ

About DOS and Our Services

Where is DOS located? Do you serve customers outside Toronto?

DOS is headquartered in Mississauga in the Greater Toronto Area. Our convenient location allows us to serve customers across the GTA, respond to service requests within 3 hours, and deliver orders quickly to ensure maximum printer uptime and workplace productivity.

How long has DOS been in business?

DOS has been serving clients in the GTA and across Canada since 2001. That’s over two decades of complete office solutions delivered with excellent customer service. You can trust our highly trained and dedicated sales and support professionals to determine your equipment needs, build your print fleet, and service your multifunction office printers, copiers, and scanners.

How long does it take for DOS to troubleshoot my printer?

The DOS service standard is a three-hour response time for on-site calls. DOS has also solved many issues remotely within 30 minutes of receiving the call. We aim to respond to emergency service requests and restore your print fleet as quickly as possible to maintain productivity. Our Managed Print Services also allow us to monitor your system remotely and receive automated alerts for issues and scheduled servicing to ensure a fast, proactive response.

How will I be billed for services?

For Managed Print Services, you will be billed a cost-per-print, which covers the regular monitoring, servicing, parts, and toner. For other support services, we will ask you to sign a site service request that includes pricing for all parts and labour, and provide you an invoice.

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See what our clients have to say about their DOS experience. Discover the DOS difference in leading office printers and scanners, interactive displays, fully managed print fleet, and cost-effective brand-new, refurbished, and rented or leased equipment.

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Sheila
a week ago
Star Review Logo

Over the years our firm has worked with several Office Supply companies, and I must say that DOS has been the best one to deal with to date. Their customer service is the best I have seen to date. They are more than competitive with …

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Jerry
a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

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Daniel
a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

R
Robin
a week ago

I've been working with DOS for 12 years and what began as leasing a copier turning into a full service provider for all my office supplies. Their attention to detail has led me to saving time and money. A refreshing feeling to work with an honest and fair sales team.

P
Plantee
a week ago

I needed some high quality prints to showcase my growing progress and they helped me find the best looking options! Better service than any major chain I've been to

C
Chande
a week ago

DOS and Andrew were a pleasure to work with. Very attentive service from start to finish including after sales service. Would highly recommend DOS and Andrew.

M
Murray
a week ago

I have been dealing with the team from DOS for over 20 years and it has been an extreme pleasure. The service on our fleet has been excellent as well as the pricing and attention provided to us. The company is very trustworthy, responsive to our needs and can always be counted on in any type of emergency. I would highly recommend them.

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Tyler
a week ago

We recently leased a Xerox AltaLink colour MFP and was shocked that the quote I received from DOS was half of what I was quoted by Xerox. I was worried that it was too good to be true but went ahead with DOS. The service from DOS with respect to their flexibility with delivery and installation has been excellent. We are now also purchasing paper and toner for our other network printers from DOS since their prices are very competetive and next day delivery is important for us. Highly recommended!

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Mackenzie
a week ago

Great company to deal with both for sales and service. I was asked to lease a multi functional copier for my office and didn't know where to begin. DOS helped me choose the right machine which made me a hero in my office. My rep was very responsive and knew his stuff and the support staff is just as impressive. I also switched over to DOS for office supplies and am equall as happy. Highly recommend DOS to anyone looking for a reliable machine that appreciates good service.